GAIL's Bakery Dulwich is a renowned brand, known for its delectable baked goods and inviting atmosphere. Located in Dulwich, this bakery has gained a loyal following for its artisan bread, pastries, and coffee. With a reputation for quality and taste, GAIL's Bakery Dulwich offers a wide range of options, from freshly baked sourdough loaves to indulgent cinnamon buns. The bakery prides itself on using high-quality ingredients and traditional techniques to create their delicious treats. Whether customers are looking for a quick breakfast on the go or a leisurely brunch with friends, GAIL's Bakery Dulwich provides a warm and welcoming space to enjoy their culinary delights. With its friendly staff and cozy ambiance, it's no wonder that this bakery has become a favorite among locals and visitors alike.
Amenities and More
- Service options
- Delivery
- In-store shopping
- In-store pick-up
- Accessibility
- Wheelchair-accessible entrance
- Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Dining options
- Breakfast
Reviews
Extremely busy, Good coffee, great baked goods, customer service needs work.
I saw a customer asked to get up and leave because they were seated alone outside (with coffee and a snack); reason: "a family with a dog has paid for eat in, but can't be sat inside, hence this seat is needed"
Undeniably good coffee but customer service is not great.
I ordered an oat milk flat white, wasn’t told the price, just handed over the card machine and when I questioned it, I was barked it was £3.90 because “you’re having it in! It’s an extra 40p because you asked for oat milk!”
Sorry guys but not into the revamp at all. Why have you lost lots of your indoor seating?? Also if ordering to eat in, you now have to stand and wait whilst holding your food tray (and any children you may have)for your drink, and then try and find a seat - which there aren’t any of? Massively inconvenient for families and will mean we can’t visit anymore as it’s too tricky to juggle all the elements. Rather than them bringing your food/drink when it’s ready whilst you get seated. Not sure why they’ve changed something that worked perfectly well?
This branch has gone downhill of late. Popped in on 1/10/23 to buy cinnamon rolls and bread. Staff seemed put out that their chit chat had been interrupted by me and were anything but helpful. Despite being told back in July that my old skool loyalty card would be honoured until redeemed, this was dismissed with a "you need to get our app - the card is no longer in use". I'll be taking my custom elsewhere from now.
The best pastries and baked goods around. Always busy at the weekends. I’d say coffee is slightly better at Redemption down the road, but Gail’s is a cornerstone of the Dulwich Village area. It’s hard to resist popping in when the smell of freshly baked croissants and cinnamon buns can be smelt from a block away.
This Gail’s also has outside seating so great for anyone with a dog or for enjoying a sunny day. If it’s really lovely weather, get your coffee and pastry to go and eat it in Dulwich Park just 5 mins away.
Why do companies decide to renovate places without consulting with local users or the staff who actually work there? Was such a nice cosy and comfortable place to go, now the beautiful leather seats at Gail's Dulwich Village have been replaced by a hard wooden bench barely wide enough for my average sized bottom (seriously, try it) and headache inducing lighting. Staff clearly clambering over each other because they have less space behind the counter than before. A renovation but with less display space for bread and food than before? Makes no sense. A beautiful cafe ruined.
Just been into the newly refurbished branch of Gail’s in Dulwich Village and I have to say I’m very disappointed with the outcome. The seating capacity has been reduced enormously and it’s now basically turned into a grab a coffee and go joint. Such a shame and I for one will be taking my custom elsewhere.
Abysmal service, contemptuous of customers. I have lived in the village for 20 years and have visited Gail’s regularly prepared to put the prices to one side because of the quality of the produce. The service, attitude and contempt of customers today was so bad I will never go back. This branch is doing it’s bit to ruin the brand name.
Extremely busy, Good coffee, great baked goods, customer service needs work.
I saw a customer asked to get up and leave because they were seated alone outside (with coffee and a snack); reason: "a family with a dog has paid for eat in, but can't be sat inside, hence this seat is needed"
Undeniably good coffee but customer service is not great.
I ordered an oat milk flat white, wasn’t told the price, just handed over the card machine and when I questioned it, I was barked it was £3.90 because “you’re having it in! It’s an extra 40p because you asked for oat milk!”
Location
Hours
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Monday
06:30 AM - 08:00 PM
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Tuesday
06:30 AM - 08:00 PM
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Wednesday
06:30 AM - 08:00 PM
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Thursday
06:30 AM - 08:00 PM
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Friday
06:30 AM - 08:00 PM
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Saturday
07:00 AM - 08:00 PM
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Sunday
07:00 AM - 07:00 PM
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